FAQ's
1. What is Pickleball, and how is it played?
Pickleball is a dynamic racquet sport combining elements of tennis, badminton, and table tennis. It's played on a rectangular court with a net, using a paddle and a plastic ball. Players score points when the opposing side fails to return the ball within the rules.
2. Do you offer a variety of pickleball equipment brands?
Absolutely! We take pride in offering a diverse range of high-quality pickleball equipment from renowned brands. Explore our selection of paddles, balls, bags, apparel, and accessories to elevate your game.
3. How do I choose the right pickleball paddle?
Selecting the right paddle is crucial for your playing style. Consider factors such as weight, grip size, material, and shape. Our experts are here to guide you, and you can also check our informative blog for paddle selection tips.
4. How long will my order take to arrive ?
For information concerning our shipping times, please visit our 'Shipping & Handling' Page.
5. What's the best ball for outdoor play?
Outdoor pickleball balls are designed to withstand various weather conditions. We stock a variety of outdoor balls suitable for different playing environments. Check out our product descriptions or reach out for personalized recommendations.
6. Can I return or exchange a product if I'm not satisfied?
Yes, we offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, contact our customer support within [X] days, and we'll guide you through the process. Please check our Returns & Exchanges page for more details.
7. How can I track my order?
Once your order is processed, you'll receive a confirmation email with a tracking number. Use this number to track your package on our website or the carrier's site for real-time updates on the delivery status.
8. Do you ship internationally?
Yes, we do! We ship our pickleball goodies to various countries. During the checkout process, select your country, and the shipping options available will be displayed. Currently support only bulk orders MOQ 50
9. Are there any discounts or promotions available?
Stay tuned to our website, newsletter, and social media channels for the latest promotions, discounts, and exclusive offers. We love surprising our pickleball community with great deals!
10. How can I contact customer support?
Got more questions or need assistance? Reach out to our friendly customer support team at support@strokess.com. We're here to help and ensure you have an amazing pickleball experience!